Frequently Asked Questions
Everything you need to know about shopping with Perri Cutten.
What is your return policy for online orders?
We offer a 14-day return period for full-priced items. Garments must be in their original condition, unworn, and with all tags attached. Please note that sale items may be subject to different conditions.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while Express shipping takes 1-2 business days for metropolitan areas. Regional deliveries may take slightly longer.
How can I find my correct size?
We provide a comprehensive size guide on each product page. Our collections are designed with a tailored fit; if you are between sizes, we generally recommend choosing the larger size for the best silhouette.
Do you offer international shipping?
Yes, we ship to selected international destinations. Shipping costs and delivery timeframes are calculated at checkout based on your location and the weight of your order.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and ZipPay.
How should I care for my Perri Cutten garments?
To maintain the quality of our premium fabrics, we recommend following the specific care instructions on the internal label of each garment. Many of our tailored pieces are dry clean only.